The new digital banking experience will be dramatically better whether you log in using a laptop, tablet or smartphone. We think you'll adapt quickly and appreciate the upgrades. Review the following need-to-know items so you're ready for launch:

• Know Your Username & Password
  You will need to key in your existing username and password to log into the new digital experience. Please make note of both if you are storing your credentials in your browser or a password manager.
• Make Sure We Have Updated Contact Information
  A secure access code will be sent for your first time login. Please make sure your contact information is updated. If you need to update your email, you can do so through the current online banking system, or you can contact your local Heritage Banker.
• Digital Banking Data and Settings Will Migrate
  When you log into the new system for the first time, all of the deposit and loan information you can currently access through digital banking will have migrated.
• Get Ready for Better
  The new platform will be far more intuitive and allow you to customize your dashboard. You will be able to easily link information from other financial institutions for a 360-degree view of your financial activity. You will also be able to move money more easily. If you have a Heritage Bank Credit Card, you will be able to access the customer portal with one link.
• Upgrades Extends to the Mobile App
  At launch, you will be prompted to download the new app from the App Store. Then, you'll be set to enjoy a seamless digital experience.
• Help Will Be Easy to Access
  Although the new platform will be easy to understand and navigate, there will be learning modules readily available if you need assistance.
  
  Also, a special customer service number will be available after launch. Watch for more updates closer to launch. Heritage Bank branch and customer service employees will be available ongoing, ready to provide the same excellent service.